WORLDWIDE SHIPPING - FREE delivery in Greece for orders over 20€

Delivery and Returns

DELIVERY

Deliveries are made through Speedex within 1-3 business days.

For deliveries to Greece the charges are 2,50


Orders outside Greece the products will be shipped by courier within 9 (nine) business days of order.


Orders placed Monday through Friday are processed on the same day.

Orders placed Saturday & Sunday are processed Monday.

 

RETURNS

Although our product description is detailed and you can form a complete picture of the product, you may eventually find that it is not what you wanted or that you did not choose the right number.

In this case, mooi.gr enables you to return the product within five (5) days of receipt and replace it with another product of your choice or with the same number that suits you. If the other product or number you selected is not available, you will be credited for using it in any new order you wish.

It is specified that the returned product must be in its original condition. In particular the returned product must not have been worn beyond testing, ironing, washing or undergoing any other cleaning process. Also any labels that come with the product should be present, just as you were when you received it.

In all the above cases all shipping costs (courier and bank charges) are borne by the customer, who will be responsible for the loss, destruction or deterioration of the returned products until they are received.

If you wish to cancel your order during the online ordering process, please contact us at mooi.officialshop@gmail.com If you wish to cancel your order during the online ordering process, you can click 'cancel' and the ordering process is automatically interrupted.

WHAT CAN I NOT RETURN?

Health and Hygiene Laws restrict the return of earrings, therefore, we can’t accept returns and exchanges of any earrings and pierced jewelry. 

ARE RETURNS FREE?

You will be responsible for paying for your own shipping costs for returning your item.